We are truly delighted that you have chosen gold box ino for purchasing luxurious gold boxes.
We always welcome your messages, questions, suggestions, and valuable feedback with open arms.

Whether you need guidance during the purchasing process, wish to place a special order, or simply want to get in touch with us, our support team is here to ensure you enjoy a seamless and pleasant experience.

Ways to contact us:

📞 Phone:
09xxxxxxxxx
(Daily from 9:30 AM to 9:30 PM)

📧 Official Email:
info@goldboxino.com
(Responses within 24 hours)

🌐 Website Contact Form:
You may also send us your message directly through the contact form available on this page.

📍 Address:
Fars, Laristan, New City, Javan St. 1, Block 2

At Gold Box Ino, we believe that communication with you is our most valuable asset.
So feel free to reach out—we are always available and by your side.

With love and respect,
The Gold Box Ino Team
A special box for your special gold

Informational Questions

Frequently Asked Questions

1. Can the boxes be customized with a personal logo?

Yes. Gold Box Ino offers customization services, including logo printing or engraving, exclusive color combinations, and special designs for galleries, brands, and even personal orders.

 

2. What materials are the boxes made of?

All our products are crafted from premium and luxurious materials such as high-quality faux leather, first-class velvet, durable compressed wood, and gold or silver-toned hardware. Each box is designed with utmost precision and elegance.

 

3. How long does it take to prepare and deliver an order?

Ready-made (non-customized) orders are usually prepared and shipped within 1–3 business days. Customized orders, depending on the design, require between 3–7 business days.

 

4. Is bulk purchasing available for jewelry galleries?

Yes, wholesale purchasing is available with special partner pricing and exclusive services tailored for galleries and jewelry stores. Please contact us via WhatsApp or email for details.

 

5. Can items be returned?

In case of any visible defect or product issue, you may contact our support team within 24 hours of receiving the item to arrange for an exchange or return. Please keep the package intact until the review process is complete.

For any inquiries, please contact us